A lot of steps need to be taken from the time you choose to have solar installed, to when those solar panels begin generating electricity for your home. Because of this process, we offer a customer service program to provide our customers with the care and service they deserve going forward.
Solar energy is a big investment, and we don't want you to think that you're alone once the panels are installed. We understand that you are relying on us to learn about your new system. Please feel free to contact our customer experience team and we'll get you on track to finding the answer to whatever questions you may have about your system.
Meet the team
Brian Hall, Customer Experience Manager
Brian is a natural born people person whose hobbies live in a cross-section somewhere between metal music and bibliophile. In his free time, Brian enjoys catching a movie with his wife and 3 kids. Raised in New Mexico, Brian is an avid explorer who is always on the hunt for a new hike to enjoy. Brian is a kind, caring leader who works closely with customers and Solar Works staff to ensure the best experience for the people around him.
Rachel Beasley, Customer Experience Rep
Rachel has ten years of experience in customer service and hospitality. She also has a degree in illustration and is a talented artist. She's so excited to support you in any way possible!
Tabbitha Sibrel, Customer Experience Rep
Tabbitha is the musical, quick-thinking, funny, introverted homebody you will absolutely want as your best pal. Born and raised in Portland, Oregon, she packed up and brought some of that Portland “weird” to New Mexico in 2022 (we mean this in the best way possible). So far, she enjoys New Mexico sunsets as well as the local food. Tabbitha loves helping Solar Works customers who are smack-dab in the middle of their solar journey.
Hailey Escobar, Customer Experience Rep
If “infectious laugh” was a living, breathing, person, it would be Hailey. Hailey finds happiness baking a new sweet treat or preparing a delicious dinner for her friends. Born in Maryland, with a 5-year stint in the PNW, Hailey has a heart for experiencing new cultures. Thank goodness that adventurous heart led her to Albuquerque, NM! Hailey is on-call and ready to make your solar experience fun and easy!
Daisy Armendariz, Customer Experience Rep
Daisy has been with Solar Works for over a year and is now part of our customer experience team, and has previously had years of experience in customer service. She plays softball and volleyball, enjoys hiking, reading, and spending time in her garden and spending time with her daughter. She's ready to help you in any way she can!
You can contact our Customer Experience Team by phone and at any time by email: customerexperience@solarworksenergy.com