About Lesson
§ Where to walk on route (VIDEO 28)
§ Approach to the door (VIDEO 29)
• Where to look while approaching door
§ Position post-knock (VIDEO 30)
• When to speak
§ Spacing (VIDEO 31)
• 10, 8, 5, 2
§ Body posture (VIDEO 32)
• Professional but relaxed
• Perpendicular stance
§ Facial expressions (VIDEO 33)
• Eyes and mouth
§ Hand gestures (VIDEO 34)
• Palm up or down – what each implies